Frequently Asked Questions

Everything you need to know about shopping with Co-Op Superstores.

What are your delivery options and timeframes?

We offer nationwide shipping across Ireland. Standard delivery typically takes 3-5 working days, while large or bulky items may require specialized transport and additional time.

Can I click and collect my order?

Yes, we offer a free Click & Collect service at our various branch locations. Simply select your preferred store at checkout and wait for your 'Ready for Collection' notification.

What is your return policy?

You can return most items within 14 days of receipt, provided they are in their original packaging and in a resaleable condition. Please retain your proof of purchase to facilitate the process.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa and Mastercard, as well as secure online payments via PayPal.

Do you offer technical advice for agricultural or DIY products?

Absolutely. Our expert team is available to provide guidance on our full range of farming, gardening, and home improvement products. You can contact us via our support line or visit us in-store.

What should I do if my item arrives damaged?

In the unlikely event that an item is damaged during transit, please contact our customer service team within 24 hours of delivery with photos of the damage so we can arrange a replacement or refund.